Privacy Policy

Last Updated: July 2026

At Sand & Cedar Quilting, we are committed to protecting the privacy and security of our clients. This policy outlines how we collect, use, and protect your personal information when you use our nationwide mail-in quilting services.

1. Information We Collect

To process your quilting orders effectively, we collect the following personal information through our digital intake forms and website:

  • Contact Details: Your name, email address, and phone number.

  • Shipping Information: Your physical delivery address for returning your completed quilts.

  • Payment Data: All digital payments are processed through secure, encrypted third-party payment gateways (e.g., Stripe, PayPal, Square). We do not view, store, or retain your credit card or bank account details on our servers.

2. How We Use Your Information

We use your collected information strictly for business logistics, including:

  • Sending automated order confirmations, machine updates, and invoices.

  • Creating shipping labels to securely return your completed quilts.

  • Contacting you regarding technical questions about your quilt top or backing fabric.

  • Sending occasional studio newsletters or queue announcements (only if you explicitly opt-in).

3. Data Security & Sharing

  • No Third-Party Selling: We never sell, rent, trade, or distribute your personal information or email address to outside marketing firms or third parties.

  • Service Providers: Your data is shared only with trusted tools required to run our business, such as shipping carriers (USPS, FedEx) to deliver your packages, and payment processors to handle invoices.

  • Physical Security: Any printed intake forms containing your contact info are stored securely inside our studio and are destroyed or returned to you once your order is complete.

4. Cookies & Website Analytics

Our website may use cookies to improve your browsing experience, remember your form entries, and analyze general site traffic. You can choose to disable cookies through your personal browser settings at any time.

5. Your Rights

You have the right to request a copy of the personal data we hold about you, or to request that we permanently delete your contact information from our active digital systems at any time by contacting us directly at sandandcedarquilting@gmail.com.